1. Introduction

Welcome to our website. By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or services.

These Terms and Conditions constitute a legally binding agreement between you and our company regarding your use of our website and services. Please read them carefully before using our services.

2. Definitions

Throughout these Terms and Conditions, the following definitions apply:

  • "Company", "We", "Us", "Our" — Refers to our business entity providing the services.
  • "Client", "You", "Your" — Refers to the individual or business using our website and services.
  • "Services" — Refers to all digital marketing, web development, graphic design, SEO, and related services we offer.
  • "Website" — Refers to our online platform accessible through our domain.
  • "Content" — Refers to all text, images, graphics, code, and materials on our website.

3. Use of Our Website

By using our website, you agree to the following terms of use:

  • You must be at least 18 years old to use our services or have parental consent.
  • You agree to provide accurate and complete information when filling out our contact forms.
  • You will not use our website for any unlawful or prohibited purpose.
  • You will not attempt to damage, hack, or disrupt our website or services in any way.
  • You are responsible for maintaining the confidentiality of any account credentials.
  • We reserve the right to refuse service to anyone for any reason at any time.

4. Services and Engagements

Our services are provided based on specific agreements and proposals. The following terms apply to all service engagements:

  • All projects begin with a formal proposal or agreement outlining scope, timeline, and costs.
  • Any changes to project scope may result in adjusted timelines and additional costs.
  • We reserve the right to use completed work in our portfolio unless otherwise agreed in writing.
  • Client cooperation is essential for project success, including timely feedback and content delivery.
  • We are not responsible for delays caused by client inaction or lack of communication.

5. Payment Terms

Our payment terms are outlined in individual service agreements. General payment policies include:

  • Payment schedules are specified in project proposals and must be adhered to.
  • Late payments may result in project delays or suspension of services.
  • All fees are non-refundable unless otherwise stated in the service agreement.
  • Prices are subject to change with prior notice for ongoing or recurring services.
  • Any additional costs incurred during the project will be communicated and approved before proceeding.

6. Intellectual Property Rights

Intellectual property rights are a critical aspect of our services. The following terms apply:

  • All content on our website is our exclusive property and protected by copyright laws.
  • Upon full payment, clients receive ownership of final deliverables as specified in the agreement.
  • We retain ownership of all preliminary concepts, drafts, and unused work unless otherwise agreed.
  • Clients grant us permission to display completed work in our portfolio and marketing materials.
  • Third-party materials (stock images, fonts, plugins) are subject to their respective licenses.
  • Clients warrant they have rights to any content they provide us for use in projects.

7. Confidentiality

We respect the confidentiality of our clients' business information. Both parties agree to:

  • Protect confidential information shared during the course of our engagement.
  • Not disclose sensitive business information to third parties without consent.
  • Use confidential information only for the purpose of completing the agreed services.
  • Return or destroy confidential materials upon request or project completion.
  • Maintain confidentiality obligations even after the business relationship ends.

8. Limitation of Liability

While we strive to provide excellent services, the following limitations apply:

  • Our services are provided "as is" without warranties of any kind, express or implied.
  • We are not liable for any indirect, incidental, or consequential damages arising from service use.
  • Our total liability for any claim is limited to the amount paid for the specific service in question.
  • We are not responsible for third-party services, tools, or platforms used in our projects.
  • Results from digital marketing and SEO services may vary and are not guaranteed.
  • We are not liable for losses due to factors beyond our reasonable control.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. You access third-party links at your own risk and should review their respective terms and conditions.

10. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for:

  • Breach of these Terms and Conditions
  • Non-payment of fees as per agreed schedules
  • Conduct that we determine to be harmful to our business or other clients
  • Requests from law enforcement or regulatory authorities

Upon termination, your right to use our services ceases immediately. All provisions of these terms that should reasonably survive termination will remain in effect.

Dispute Resolution: In the event of any dispute arising from these Terms and Conditions or our services, both parties agree to first attempt resolution through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable laws of India, with jurisdiction in New Delhi.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes become effective immediately upon posting to this page. Your continued use of our website and services after any modifications constitutes acceptance of the updated terms. We encourage you to review this page periodically.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any legal proceedings related to these terms shall be brought exclusively in the courts of New Delhi, India. You consent to the jurisdiction of such courts.

13. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

Email: contact@leadproio.com
Phone: +91 8872685063
Address: Jagraon , Ludhiana , Punjab ,142026 ,India